Frequently Asked Questions
Everything you need to know about your STUDIO MINC experience.
How long does shipping take for formal wear?
Standard shipping typically takes 3-5 business days within Australia, while international orders can take 7-14 business days. Express options are available at checkout for urgent events.
What is your return policy for evening gowns?
We offer a 14-day return period for a store credit or exchange on full-priced items, provided they are unworn, have all tags attached, and are in original condition. Sale items are final sale.
How do I ensure I choose the correct size?
We recommend referring to our detailed Size Guide located on each product page. If you are between sizes, we suggest sizing up, as our garments are designed for easy professional tailoring.
Do you offer Buy Now, Pay Later options?
Yes, we support Afterpay and ZipPay for Australian customers, allowing you to split your purchase into four interest-free installments.
Are the colors of the dresses accurate on the website?
We strive to display our colors as accurately as possible; however, due to different monitor settings and studio lighting, slight variations may occur.
Can I track my order once it has been placed?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.